Phone to Web

Seamless Integration of Telephone and Digital Research

What is Phone to Web?

Phone to Web is an innovative hybrid approach that combines the personal touch of telephone contact with the efficiency and versatility of online survey completion.

This methodology maximizes response rates while offering respondents flexible completion options, leveraging the strengths of both methodologies for optimal results.

Phone to Web

The Phone to Web Process

1

Initial Phone Contact

Trained interviewers make contact, explain purpose, screen for qualification, and build rapport.

2

Transition to Online

Provide unique survey link via SMS or email with clear instructions and authentication.

3

Web Survey Completion

Respondents complete survey at convenience with user-friendly interface and progress saving.

4

Data Integration

Seamless merging of data with automated validation and follow-up capability.

Key Benefits

Higher Response Rates

Personal invitation increases participation

Enhanced Data Quality

Screening ensures qualified respondents

Respondent Convenience

Complete when and where convenient

Cost Efficiency

Lower interviewer time reduces costs

Reduced Bias

Self-completion minimizes interviewer effects

Rich Media

Web platform supports multimedia content

Ready to Combine the Best of Both Worlds?

Maximize response rates with Phone to Web methodology

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